Auxomate · Legal

Privacy Policy

Effective · 2026-11-11

This Privacy Policy explains how Fanaai, Inc. ("Auxomate", "we", "us") collects, uses and shares information when you visit auxomate.com, send us an inquiry, or work with us as a client (the "Service").

1. Who we are

Auxomate is operated by Fanaai, Inc., a company organized in Delaware, USA, with its address at 1111B S Governors Ave Ste 87820, Dover, DE 19904, USA. For privacy questions, contact [email protected].

2. Information we collect

Inquiry information. When you submit the inquiry form, we receive your name or company name, work email, the website or product URLs you enter, what you tell us about your situation, and the monthly ad budget range you select.

Communications. Emails and messages you send us, and notes from meetings with you.

Client information. If you become a client, we receive the information needed to deliver and bill the Service: business contact details, billing details, and the materials and account access you choose to give us, such as ad and analytics accounts, channel accounts, business data, customer reviews and brand guidelines.

Technical information. When you visit the website, our hosting provider automatically logs standard data such as IP address, browser type, pages requested and time of visit. We do not use advertising cookies on this website.

3. How we use information

• Reply to your inquiry and run the 2-week audit
• Deliver the Service: plan, produce, review, publish and report on marketing work
• Bill for the Service and keep business records
• Keep the website and the Service secure and working
• Improve the Service
• Comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for their own advertising.

4. Client data we handle for you

To do our work, we may access data in your ad, analytics and channel accounts, which can include information about your own customers. We process that data on your behalf and only to deliver the Service. You remain responsible for having the right to share it with us. Our service agreement with you governs how we handle it.

5. How we share information

• Service providers that host, store or process data for us, such as cloud hosting, email, storage, and the AI and software tools we use to deliver the Service. They may use the data only to provide services to us.
• Platforms you ask us to work on, such as ad and social platforms, when we publish content or manage campaigns for you.
• Authorities or other parties, when required by law or needed to protect rights and safety.
• A successor, in a merger, acquisition or sale of assets.
• Others, with your consent.

A list of our main service providers and the countries where they process data is available on request at [email protected].

6. International transfers

We are based in the United States. Your information is stored and processed in the United States and in other countries where our service providers operate. These countries may have data protection laws that differ from those in your country. We use contractual and technical safeguards to protect information when it is transferred.

7. How long we keep information

We keep inquiry information for one year after you submit it, then delete it unless you have become a client. We keep client information for the length of the engagement and for the period set in our service agreement, then delete or return it. We keep records we must retain by law, such as billing and tax records, only for the required period.

8. Your rights and choices

Depending on where you live, you may have the right to:

• access the personal information we hold about you and receive a copy
• correct inaccurate information
• delete your information
• withdraw consent or ask us to stop or limit certain processing

To make a request, email [email protected]. We will verify your identity and respond within the time the law requires. We will not treat you differently for exercising your rights.

9. Children

The Service is for businesses. It is not intended for anyone under 18, and we do not knowingly collect personal information from children.

10. Security

We protect information with measures such as encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Changes to this policy

We will post any changes on this page and update the effective date. For material changes, we will also notify clients by email before they take effect.

12. Contact us