Auxomate · Legal

Terms of Service

Effective · 2026-11-11

These Terms of Service ("Terms") are an agreement between you and Fanaai, Inc. ("Auxomate", "we", "us"). They govern your use of auxomate.com and the Auxomate marketing services (the "Service"). By using the website or sending us an inquiry, you agree to these Terms and our Privacy Policy.

1. The Service

Auxomate provides marketing strategy, content production, ad creative, media management and reporting. A dedicated marketing strategist directs the work, and much of the production is done with artificial intelligence tools and reviewed by a person before it is published.

2. Inquiries and the 2-week audit

Sending an inquiry does not create an obligation to buy. We may decline an inquiry or an engagement at our discretion. The scope and fee of the 2-week audit are confirmed with you before it starts.

3. Plans, fees and the service agreement

• Paid work is governed by a separate service agreement or order between you and us. If it conflicts with these Terms, the service agreement controls.
• Plans are billed as a flat monthly fee. Prices on the website are in U.S. dollars and may change; the price in your service agreement applies to you.
• Plans have a three-month minimum term unless your service agreement says otherwise.
• Ad spend is separate from our fee. It is paid to the ad platforms at cost, and we charge no commission on it.

4. No guarantee of results

Marketing outcomes depend on many factors outside our control, including your product, your market and third-party platforms. We do not guarantee any specific result, such as views, clicks, sign-ups or revenue. Figures on the website are examples, not promises.

5. Your materials and account access

• You keep ownership of the materials, data and accounts you give us access to.
• You give us permission to use them only to deliver the Service.
• You confirm that you have the rights needed to share them with us, including any personal data of your own customers.
• You are responsible for the accuracy of claims about your product and for approving content where your approval is requested.

6. Deliverables

Ownership of the content and reports we produce for you is set out in your service agreement. Our methods, tools, templates and systems, including the Auxo Loop, remain ours.

7. Third-party platforms

We publish and advertise on platforms operated by others, such as Google, Meta and YouTube. Their terms and policies apply to your accounts and content. We are not responsible for their decisions, including account restrictions, ad disapprovals or policy changes.

8. Using the website

You agree not to:

• scrape, reverse engineer or interfere with the website or its security
• submit false information or inquiries on behalf of someone else without permission
• copy or reuse website content for commercial purposes without our consent

9. Our intellectual property

The website, including its text, design, illustrations and trademarks, belongs to us or our licensors.

10. Disclaimers

The website is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or USD 100. These limits do not apply to liability that cannot be limited under applicable law.

12. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Courts located in Delaware have jurisdiction. Before filing a claim, please contact us at [email protected] so we can try to resolve it informally within 30 days.

13. Changes to these Terms

We may update these Terms. We will post changes on this page and update the effective date. If you continue to use the website after that date, you accept the updated Terms.

14. Contact